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Privacy Policy – Lab Mental Clarity

Lab Mental Clarity , located at Meerstraat 28, 1411 BH Naarden, The Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact Details

Website: www.lab-mental-clarity.co.com
Address: Meerstraat 28, 1411 BH Naarden, The Netherlands
Phone: +31 6 3030 0530

Data Protection Officer

Onno van den Bovenkamp is the Data Protection Officer of Lab Mental Clarity and can be reached at:

✉️ [email protected]

1. Personal Data We Process

Lab Mental Clarity processes your personal data because you use our services and/or because you provide this data to us directly. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Telephone number
  • Email address
  • Other personal data you actively provide, for example by creating a profile on this website, through correspondence, or by phone

2. Special and/or Sensitive Personal Data

Lab Mental Clarity processes the following special and/or sensitive personal data:

  • Health data Only medically relevant information necessary for the treatment of your concern is processed.
  • Data of persons under 16 years of age Our website and/or services do not intend to collect data about visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities. If you believe that we have collected personal data about a minor without consent, please contact us at [email protected] , and we will delete this information.

3. Purposes for Processing Personal Data

Lab Mental Clarity processes your personal data for the following purposes:

  • To assess whether hypnotherapy may contribute to an appropriate treatment of your issue
    In some cases, a statement from your general practitioner may be requested to rule out a physical cause.
  • To send newsletters and/or promotional information
  • To contact you by phone or email if necessary to carry out our services
  • To offer you the option to create an account

4. Automated Decision-Making

Lab Mental Clarity does not make decisions based solely on automated processing that could have significant consequences for individuals. All decisions involve human review.

5. Data Retention Periods

Lab Mental Clarity does not retain personal data longer than strictly necessary to achieve the purposes for which the data is collected. We apply the following retention periods:

  • Personal data – 2 years
    Reason: administrative purposes and possible aftercare
  • Address data – 2 years
    Reason: administrative purposes and possible aftercare
  • Medical information – 2 years
    Reason: reference in case of follow-up treatment

6. Sharing Personal Data with Third Parties

Lab Mental Clarity only shares personal data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

7. Cookies and Similar Technologies

Lab Mental Clarity uses only technical, functional, and analytical cookies that do not infringe on your privacy. Cookies are small text files stored on your device when you visit this website. These cookies are necessary for the proper technical functioning of the website and improve user experience.
You can disable cookies via your browser settings and delete previously stored data through your browser.

8. Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw consent, object to data processing, and request data portability.

You may submit a request to access, correct, delete, transfer your data, or withdraw consent by emailing:

✉️ [email protected]

For verification purposes, we may ask you to include a copy of your ID, with your photo, MRZ, passport number, and citizen service number (BSN) blacked out.
We will respond within four weeks.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

https://autoriteitpersoonsgegevens.nl

9. Data Security

Lab Mental Clarity takes the protection of your personal data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
If you believe your data is not properly secured or there are indications of misuse, please contact us at:
✉️ [email protected]